

If the servers are down, you will have to wait until they are back up and running.

To check if the Xbox servers are running, go to the Xbox status page. The Xbox app may be refusing to download a game due to an issue with its servers. To do this simply open the Xbox app and go to Settings>General and change the destination folder under game install options. You can also change the download location to a drive that has free storage space. Use the file explorer to check the capacity of each drive. The Xbox will not download any game on your PC if it is running at full storage capacity. Step 3: Click on ‘Additional Troubleshooters’ and select Windows Store apps.

Step 2: Select ‘Troubleshoot’ on the side menu. Step 1: Go to Settings and select Update & Security.
